Support and Consulting Services

Exactly the right level of support and competence – and precisely tailored to suit your needs. Benefit from comprehensive information about every aspect of all your products and systems and enjoy 24/7 support from Siemens experts.

Online Support

Readily available information with descriptive examples usually makes it unnecessary for customers to contact an expert. The Siemens Industry Online Support provides a comprehensive range of information and a platform for customers to exchange ideas with other users. 


Your benefits at a glance

  • Application examples help to reduce engineering time
  • Offers can be accessed from anywhere with Mobile App
  • Direct exchange of information with other users in the Technical Forum
  • Contact with Siemens experts by means of Support Request

Technical Support

Technical queries about products and systems can arise at any time – from questions about optimum utilization to fault rectification issues. Our Technical Support specialists can provide you with 24/7 support and answer any of your questions relating to functionality or the operation of products and systems.


Your benefits at a glance

  • Greater degree of planning reliability and optimum engineering outlay
  • Maximum implementation reliability and fast commissioning
  • Improved availability of machinery and plants