Customer Interaction Centre
For technical support for Siemens' automation, drives, instrumentation, motors, gear units, control products and power distribution, please select from one of the following customer service options.
Online support is available to you at any time as a comprehensive information system with extensive options. Online support is always the first step - 24 / 7, 365 days a year.
Fast, competent, and comprehensive help without delay
- Easy online registration of your support requests
- Competent technical support provided by our specialists
- Product and problem selection with suitable solutions
Business Hours: Monday to Friday: 8:00AM - 5:00PM Eastern Standard Time
24/7 Emergency Support for Field Service, Technical Support, and Spare Parts
Toll-Free Telephone Support: 1-888-303-3353
We provide 24/7 bilingual support for the products below:
- Process & Factory Automation
- Variable Frequency Drives
- Motors & Generators
- Motion Control
- Gearboxes & Couplings
- Electrical Services & Engineering
- Power Distribution
Contact us today and make our expertise your competitive advantage!
Product information & technical cataloguesSiemens Industry Online Support site
Available from our global Industry Automation & Drive Technologies support centre, you can access product catalogues, technical manuals, FAQs, application notes, test certificates, etc. for the following products: automation, drives, low voltage controls & distribution, electrical installation technologies, process automation, sensors and measuring devices, power supplies and safety systems. Available in several languages, including English and French.
Visit our global Industry Automation & Drive Technologies web site for functional and non-industry specific solutions, system descriptions, performance statements and demonstration systems for automation, drives, safety systems, controls, sensors & measurement, power distribution, process automation and more. Available in several languages, including English and French.