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Siemens Ltd. China Hotline Service

Since October 1, 2014, Siemens Ltd. China has upgraded the national unified hotline service into: 400-616-2020.
Working hours: Monday to Friday, 9:00 a.m.-17:00 p.m. (except for public holidays)

If you want to consult the following business, please contact the relevant hotline services directly.

industrial technology support and hotline service: 400-810-4288 (Business related to Digital Factory and Process Industries & Drives)

  • Energy Management hotline service: 400-070-5500
  • Building Technology hotline service: 400-630-6090
  • Healthcare hotline service: 400-810-5888
  • Low voltage products hotline service: 400-810-4288 choose language-press”1”-press“5


  • Siemens household appliances are produced and sold by BSH (Bosch und Siemens Hausgerte GmbH). If you have any questions about household appliances, please contact BSH hotline: 400-889-9999.
  • Siemens telephone business has been sold to Gigaset Company. For any enquiry, please contact Gigaset hotline service: 400-670-6007.
  • Siemens telephone business has been sold to Unify Company. For any enquiry, please contact Unify hotline service: 800-820-1115.




Siemens has established its business network across the country.