Privacy Note for Climatix App
Last update: May 8th,2020



Privacy Notice, privacy policy



Protecting the security and privacy of your personal data is important to Siemens Industry, Inc. (“Siemens”)  Therefore,  Siemens operates Siemens Climatix application (“App”) in compliance with applicable laws on data protection and data security.


Categories of personal data processed and purpose of the processing

When visiting and using the App, Siemens processes the following personal data about you: 

  • Personal data that you actively provide to us within the App. i.e. information that you actively enter when registering for the app or creating a user account or when using contact and other forms offered within the App (for example, in order to contact Siemens with your enquiries and questions).
  • Your email address to verify your identity.

We process your personal data for the following purposes:

  • to offer the App’s services and functions and to administer your use of the App;
  • to verify your identity;

Push Notifications

The activation of push notification services allows Siemens to provide you with the following information:

Alarm notifications for equipment and comfort settings. In the course of using this function and after activation of the pushnotification permission, a connection with the push notification service of your operating system provider is established and your device receives notifications over this connection. For this purpose, information on your device identifier is transferred to your operating system provider.


App permissions

The use of certain functions of the app may require you to provide certain App permissions. App permissions allow the App to access information stored on your device. 


The App may ask you to grant the following permissions:

  • Access to the device's camera, and Access to the device's location.

The permissions are required for the following purposes:

  • To scan product code and set values in climate zone.

You may manage the use of App permissions in the section “settings” of your operating system.

Please note that the use of certain functions of the App may not or no longer be possible if you do nor grant or if you deactivate the respective App permission. 


Transfer and disclosure of personal data

For the purposes mentioned above, Siemens may transfer or disclose your personal data to:

  • Courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of legal claims.
  • Service providers (so-called data processors), such as hosting or IT maintenance service providers, which only act upon instructions of Siemens and are contractually bound to act in compliance with applicable data protection law

Retention Periods


Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary

  • for the purposes for which they were collected or otherwise processed, or
  • to comply with legal obligations.

Your rights

The data protection law applicable to Siemens when processing your personal data may entitle you to specific rights in relation to your personal data. You can find out more about those rights by contacting


Data Privacy Contact

The Siemens Data Privacy Organization provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights. The Siemens Data Privacy Organization may be contacted at:


The Siemens Data Privacy Organization will always use best efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the Siemens Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint. 


Do Not Track

At this time our Internet sites do not recognize or respond to “Do Not Track” browser signals.



This Application is not directed to children under the age of thirteen. We will not knowingly collect personal data via this Application from children under the age of thirteen without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent, pursuant to local law and regulations or to protect a child.



To protect your personal data against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, Siemens uses reasonable physical, technical and organizational security measures. Unfortunately, there is no complete assurance of security in transit or storage to any information that you transmit, no complete assurance that information will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or organizational measures.


California Privacy Rights

There are special notices that may need to be given to, and rights that may be available to, residents of certain US states. Please click here for those notices.




Siemens publishes privacy notices for selected mobile applications, including Climatix App here:


We may update this Privacy Notice from time to time.