Privacy Note for SIMATIC Energy Manager App
Last update: Aug 12th, 2020

 

 

Privacy Notice, privacy policy

 

 

Protecting the security and privacy of your personal data is important to Siemens Aktiengesellschaft, Werner-vonSiemens-Straße 1, 80333 Munich, Germany (“Siemens”). Therefore, Siemens operates SIMATIC Energy Manager (“App”) in compliance with applicable laws on data protection and data security. 

 

Categories of personal data processed and purpose of the processing

When visiting and using the App, Siemens processes the following personal data about you:

  • (i) Your username and password;
  • (ii) Date and time of your visitor login; 
  • (iii) Collected energy data; and 
  • (iv) Information that is automatically sent to us by your web browser or device, such as your device identifier and the date and time of each visitor request.

We process your personal data for the following purposes:

  • (i) To offer the app’s services and functions and to administer your use of the App; 
  • (ii) To verify your identity; and 
  • (iii) As reasonably necessary to enforce our terms of use, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on Siemens’ information technology systems.

We only process your personal data if we are permitted by applicable law to do so. In particular, if you are based in the European Economic Area, the legal basis for Siemens processing data about you is that such processing is necessary for the purposes of:

  • (i) Siemens exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation), 
  • (ii) compliance with Siemens’ legal obligations (Article 6 (1) (c) General Data Protection Regulation), and/or 
  • (iii) legitimate interests pursued by Siemens (Article 6 (1) (f) General Data Protection Regulation). 

Generally the legitimate interest pursued by Siemens in relation to our use of your personal data is the efficient operation, management and support of the App, but we may disclose other legitimate interests for specific uses. In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for Siemens processing that personal data is that you have consented (Article 6 (1) (a) General Data Protection Regulation). 

 

The use of certain functions of the app may require you to provide certain App permissions. App permissions allow the App to access information stored on your device.

 

The App may ask you to grant the following permissions: Access to the device's camera.

 

The permissions are required for the following purposes: A barcode or a QR-code can be scanned to identify the meter device.

 

You may manage the use of App permissions in the section “settings” of your operating system. Please note that the use of certain functions of the App may not or no longer be possible if you do not grant or deactivate the respective App permission.

 

Transfer and disclosure of personal data For the purposes mentioned above Siemens may transfer or disclose your personal data to:

  • Courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of legal claims.
  • Service providers (so-called data processors), such as hosting or IT maintenance service providers, which only act upon instructions of Siemens and are contractually bound to act in compliance with applicable data protection law.

If you are located within European Economic Area, please be aware that sometimes the recipients to whom Siemens transfers or discloses your personal data are located in countries in which applicable laws do not offer the same level of data protection as the laws of your home country.

 

In such cases and if required by applicable law, Siemens takes measures to implement appropriate and suitable safeguards for the protection of your personal data. In particular:

  • We share your personal data with Siemens companies in such countries only if they have implemented the Siemens Binding Corporate Rules („BCR“) for the protection of personal data. Further information about the Siemens BCR can be found here.
  • We transfer personal data to external recipients in such countries only if the recipient has (i) entered into EU Standard Contractual Clauses with Siemens or, (ii) implemented Binding Corporate Rules in its organization. You may request further information about the safeguards implemented in relation to specific transfers by contacting dataprotection@siemens.com.

Retention periods

Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary (i) for the purposes for which they were collected or otherwise processed, or (ii) to comply with legal obligations .

 

Your rights

The data protection law applicable to Siemens when processing your personal data may entitle you to specific rights in relation to your personal data. You can find out more about those rights by contacting dataprotection@siemens.com.

 

In particular and subject to the respective statutory requirements, if you are located in the European Economic Area, you are entitled to:

  • Obtain from Siemens confirmation as to whether or not personal data concerning you are being processed, and where that is the case, access to the personal data; 
  • Obtain from Siemens the rectification of inaccurate personal data concerning you; 
  • Obtain from Siemens the erasure of your personal data;
  • Obtain from Siemens restriction of processing regarding your personal data; 
  • Data portability concerning personal data, which you actively provided; and 
  • Object, on grounds relating to your particular situation, to processing of personal data concerning you.

Data Privacy Contact

The Siemens Data Privacy Organization provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights. The Siemens Data Privacy Organization may be contacted at: dataprotection@siemens.com.

 

The Siemens Data Privacy Organization will always use best efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the Siemens Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.

 

Do Not Track

At this time the application does not recognize or respond to “Do Not Track” browser signals.

 

Children

This application is not directed to children under the age of thirteen. We will not knowingly collect personal data via this application from children under the age of thirteen without insisting that Unrestricted 3 they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent, pursuant to local law and regulations or to protect a child.

 

Security

To protect your personal data against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, Siemens uses reasonable physical, technical and organizational security measures. Unfortunately, there is no complete assurance of security in transit or storage to any information that you transmit, no complete assurance that information will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or organizational measures.

 

California Privacy Rights

California’s “Shine The Light” law permits those of our customers who are California residents to annually request a list of their personal information (if any) that we disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, we currently do not share any personal information with third parties for their direct marketing purposes.

 

Questions and Comments

If you have any questions or comments concerning our Data Privacy Policy, please send us an e-mail at contact@siemens.com containing your questions or suggestions. We will continually revise our Data Privacy Policy to reflect the further development of the Internet and mobile applications. We will announce changes on this page in due time. Therefore, you should regularly retrieve this page, to learn the current status of our Data Privacy Policy.

 

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Siemens publishes privacy notices for selected mobile applications, including SIMATIC Energy Manager App here: https://new.siemens.com/global/en/general/legal/app-privacy-notices.html

 

We may update this Privacy Notice from time to time.