Privacy Note for SimoQ App
Last update: Oct 25th, 2018

 

 

Privacy Notice, privacy policy

 

 

Protecting the security and privacy of your personal data is important to Siemens Aktiengesellschaft (“Siemens”). Therefore Siemens operates SimoQ (“App”) in compliance with applicable laws on data protection and data security.

 

Categories of personal data processed and purpose of the processing

When visiting and using the App, Siemens processes the following personal data about you:

  • Personal data that you actively provide to us within the App. i.e. information that you actively enter when registering for the app or creating a user account or when using contact and other forms offered within the App (for example, in order to contact Siemens with your enquiries and questions). 
  • Information that is automatically sent to us by your web browser or device, such as your IPaddress or other device identifier, device type, browser type (if applicable), referring site, sites accessed during your visit, the date and time of each visitor request. 
  • User name, email address, mobile number

We process your personal data for the following purposes:

  • To offer the app’s services and functions and to administer your use of the App. 
  • To verify your identity. 
  • To answer and fulfill your specific requests.
  • as reasonably necessary to enforce our terms of use, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on Siemens’ information technology systems. 
  • for sales enquiry

Push notifications

The activation of push notification services allows Siemens to provide you with the following information: Fault messages when controllers go faulty. In the course of using this function and after activation of the push-notification permission, a connection with the push notification service of your operating system provider is established and your device receives notifications over this connection. For this purpose information on your device identifier is transferred to your operating system provider.

 

App permissions

The use of certain functions of the app may require you to provide certain App permissions. App permissions allow the App to access information stored on your device.

 

The use of certain functions of the app may require you to provide certain App permissions. App permissions allow the App to access information stored on your device.

 

The App may ask you to grant the following permissions: Access to File Manager The permissions are required for the following purposes: This permission is used for downloading PDF documents.

 

You may manage the use of App permissions in the section “settings” of your operating system. Please note that the use of certain functions of the App may not or no longer be possible if you do nor grant or deactivate the respective App permission.

 

Transfer and disclosure of personal data

For the purposes mentioned above Siemens may transfer or disclose your personal data to:

  • Siemens Channel Partners
  • Courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of legal claims
  • Service providers (so-called data processors), such as hosting or IT maintenance service providers, which only act upon instructions of Siemens and are contractually bound to act in compliance with applicable data protection law. 

Retention periods

Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary (i) for the purposes for which they were collected or otherwise processed, or (ii) to comply with legal obligations.

 

Your rights 

The data protection law applicable to Siemens when processing your personal data may entitle you to specific rights in relation to your personal data. You can find out more about those rights by contacting dataprotection@siemens.com.

 

Data Privacy Contact

The Siemens Data Privacy Organization provides support with any data privacy related questions, comm ents, concerns or complaints or in case you wish to exercise any of your data privacy related rights.

The Siemens Data Privacy Organization may be contacted at: dataprotection@siemens.com.

 

The Siemens Data Privacy Organization will always use best efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the Siemens Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.

 

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Siemens publishes privacy notices for selected mobile applications, including SimoQ App 

here: https://new.siemens.com/global/en/general/legal/app-privacy-notices.html

 

We may update this Privacy Notice from time to time.