Professional Services for Industrial Networks
Expert support for future-proof communication networks
First-class network components alone will not be enough to create a first-class industrial communication network. A thorough understanding of network designs is at least as important. You get both when you deal with us and our certified Solution Partners. And that pays off for you: We give you professional help in developing your network solution, tailored to meet your specific requirements.
Greater transparency in the paint shop
- Efficient network monitoring and diagnosis of 500 network participants
- Easy localization of errors in the network
- Installation and commissioning in just 5 days during ongoing production
From design to implementationHow can you ensure that a communication network will meet all current and future industry requirements? And how do you get the most out of the potential offered by state-of-the-art networks? The best way is to work with a reliable, skilled partner that’s every bit at home in industrial automation as in designing and implementing communication networks. In other words: with Siemens.
On-Site Service and Support
Implementing a network solution for industry requires some preliminary work. It starts with an on-site visit to thoroughly review and document the existing network, determine weak points in performance and specify needs. We perform this evaluation review with you. That saves both time and costs, and ensures the project will be smoothly implemented.
Design and Consulting
Whether for a new or an existing network, an expansion project or an upgrade, we perform a thorough performance analysis of your network and infrastructure as part of our Network Design Services and Radio Frequency (RF) Planning and Site Survey Services. We then work with you to determine which levers will work best to meet the required needs.
Integration and Deployment
Our Pre-Configuration and Testing Services minimize the risk of malfunctions and outages in your communication network. Our Implementation Services also let you benefit from rapid commissioning and certainty during the construction stage, all of which will ensure the smooth operation of your plant and network.
Once the project has been implemented, the plant employees will require prompt training to make sure your new network runs perfectly and is efficiently maintained. The complex nature of the latest enterprise-wide communication networks makes it important to understand the system as a whole. We share this knowledge with you as part of our standard training sessions, which analyze the interconnection between automation systems and IT systems from the ground up. Our range of training sessions also includes certification and customized courses.
First hand expert knowledgeIn the knowledge pool, you can find the answers of our experts to important questions about industrial communication networks - available at any time.
What is needed for the operation and the troubleshooting in an automation environment? And which part of the company organization bears the responsibility?
For a professional automation operation, it is recommended to employ a central management system that monitors the states of the network in real-time as well as allows parameters to be set, configurations to be backed up and software updates to be rolled out. It should be flexible enough so that it can be integrated into an existing control room as well as into a higher-level monitoring system. For analysis purposes, functions such as port mirroring or so-called TAPs (BANY) are useful, whose network recordings are evaluated using suitable analysis tools. Especially in the case of a fault, a remote access solution can prove to be very beneficial – diagnostics can then be started quickly without travel time.
The responsibility within the company strongly depends on the operational concept. In a situation as described above, the operational responsibility would be organized in automation-related departments. Maintenance is performed on-site at the plant; the automation-related IT department usually provides its services remotely.