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If a WLAN is not available in the room (e.g. if the building is under construction), it is still possible to install the Smart Thermostat and complete the basic configuration using the step-by-step wizard. The connection to the router/network and the mobile phone can then be configured in a second step, even by the end user (two-step commissioning concept).
The Smart Thermostat offers different opportunities to save energy.
The following sensors are built-in:
The built-in presence detector senses movement in a room up to a distance of approximately 8 meters. Small animals are not detected. By default, the Smart Thermostat switches the operation from "Economy" to "Comfort" when people are detected. This function can be disabled. In addition, if people are detected, the Smart Thermostat turns the display ON and shows the temperature.
The recommended height is 1.50 m above the floor. Please do not mount the device in recesses, shelves, behind curtains or doors, or above or near heat sources. In addition, please try to shield it from direct sunlight.
It is possible to connect up to two remote sensors to the multifunctional input. Depending on the configuration, the Smart Thermostat controls the room based either on the remote temperature (the internal sensor is deactivated) or the average temperature of the remote and internal sensors. However, one Smart Thermostat cannot control several rooms at the same time. In this case, several Smart Thermostats need to be installed, one in each room. Note that the app can operate up to 12 Smart Thermostats.
Yes, an user account (credential) can be shared with your family members. They can control the Smart Thermostat using their own smartphones. There is no limitation on simultaneous logins. Sub-accounts will be available at a later date.
Most likely it is because the Smart Thermostat detects that someone enters the room when a scheduled "Economy" mode is running. In this case, the Smart Thermostat automatically switches from "Economy" to "Comfort" until the next scheduled mode starts. However, you can turn off auto-switching by disabling the “Enable room presence detection” parameter under “Advanced settings.”
Data consumption depends on your usage pattern. Below you will find some reference information for regular usage:
The installer or end user needs to configure the timezone setting (default: GMT) using the startup wizard (under “Advanced settings”). If the Smart Thermostat is connected to a WLAN router, the date and time information will automatically be pushed from the cloud and stored in the Smart Thermostat. If the connection is suddenly unavailable, the local device will keep using the stored local date and time until the information synchronizes with the cloud later.
The installer or end user needs to configure the timezone setting (default: GMT) using the startup wizard (under “Advanced settings”). If the Smart Thermostat is connected to a WLAN router, the date and time information will automatically be pushed from the cloud and stored in the Smart Thermostat. This allows the time scheduler to continue running in the Smart Thermostat. The settings will be synchronized later when a WLAN connection is available again.
When you turn on "Auto" mode, the Smart Thermostat follows your scheduler setting to match your preferences. If you would like to turn off "Auto" mode, you can change to "Manual" mode with one click (and vice versa). In "Manual" mode, you can set your home’s temperature by yourself. Each button is visible on the Smart Thermostat display as well as on the home screen of the app.
If you are the owner of the Smart Thermostat, simply choose "Private WLAN". This will allow you to change the WLAN connection in the "Settings" menu and have a direct access to the "Advanced settings".
If you are a service provider or facility manager, please choose "Administered WLAN" and set a password. In this case, the WLAN connection and "Advanced settings" (e.g. optimization parameters) are password protected and can only be changed by the service provider or facility manager under "Advanced settings".
If you would like to change the email address of your account, you need first to reset the old registered email address from your Smart Thermostat by contacting the cloud support team by contacting the global customer support. Afterwards you can restart the procedure to create a new account and pairing your app with the Smart Thermostat.
Comfort: Allows you to enjoy maximum comfort when you are at home.
Pre-comfort: Saves energy when maximum comfort is not required, e.g. in the evening or at night.
Eco: Saves energy costs by reducing the temperature setpoint, e.g. when the room is unoccupied.
If the input of the Smart Thermostat has been configured as "window," and the window contact is open, the Smart Thermostat switches the operating mode to protection (OFF). In that case, you cannot operate the Smart Thermostat. Close the window contact so the Smart Thermostat returns to the home screen.
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