eMoblity customer service

eMobility customer service

Find your contact partner!

Please call our Customer Hotline Service number if you want to report a technical problem with your charger product or if you require technical support. Our Hotline agents will register your case and inform our technical support desk to get in contact with you. To be able to register your case, we kindly ask you to have  following information available:

  •  Charger type (MLFB , see type shield)
  • Serial Number of the charger (see type shield)
  • Your contact data (Name, phone, email)
  • Country and location of the charger
  • Detailed description of the problem 

If your country is not yet in the list, please call any other country of your choice  to get support. We are constantly updating our country list.

Country
Hotline Number
Language
Number Type

Australia

+61 279087699
English

Geographic (Sydney)

Austria

+43 800802163 

German

Toll-Free

Belgium

+32 38084684

Dutch

Geographic (Antwerp)

Bulgaria

+35 980046167   

English

Toll-Free

Croatia

+38 5800404801  
English

Toll-Free

Denmark

+45 80820841

English

Toll-Free

Finland

+35 8753258594

Finnish

National 

France

+33 805080890 

French

Toll-Free

Germany

+49 89143770229
German

National (already in place)

Greece

+30 8008481024 
Freek

Toll-free

Ireland

+35 3766801453

English

National

Lithuania

+37 080023407
English

Toll-Free

Netherlands

+31 8000201838
Dutch

Toll Free

New Zealand

+64 800859819

English

Toll free

Poland

+48 800088621
English

Toll Free

Portugal

+35 1308810971
Portuguese

National

Spain

+34 951370049

Spanish

Geographic (Málaga)

Sweden

+46 20881302

Swedish

Toll Free

United Kingdom

+44 2045383569 

English

Geographic (London)