Siemens cyber security services

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Cyber security services for HVDC and FACTS

Cyber threats are increasing, with serious consequences for companies and communities on a global level. Critical infrastructure like power transmission systemsare increasingly becoming the focus. Because information technology systems are the foundation of today’s critical processes in most companies, they are at significant risk of being attacked by hackers or viruses. There can be serious consequences if these attacks result in data loss, theft of confidential data, or even a complete system failure. Even if the devices are not directly connected to the Internet, there are other possible risks such as manipulated IT devices or laptops from outside the station. Unauthorized changes to critical parameters and set-points, control commands, or device configurations can disrupt the power supply with serious, unforeseeable consequences for all participants in the power transmission chain. It's also of the utmost importance to understand that cyber security isn't a one-time task but rather an ongoing endeavor throughout the entire system's lifecycle in order to continuously fight new cyber threats.

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Portfolio

A cyber security service portfolio you can count on

In order to support its customers in the face of the growing risk of cyber threats, Siemens has developed a comprehensive cyber security service portfolio for HVDC and FACTS. The service portfolio comprises different steps to strive for cyber security. These services include the identification of cyber vulnerabilities; the protection of all systems from cyber threats, including a fast service response to cyber incidents, and finally consulting and awareness trainings.

Everything you need to protect your HVDC and FACTS systems

Levels

Three levels of security patch management

Security patch management service is built up in three levels available to customers: a Bronze, Silver, and a Gold one. These levels build up on each other with the Silver one including the Bronze and the Gold service incorporating all three levels.

Bronze – Silver – Gold

The Bronze version includes monthly newsletters on available security patches relevant to customers’ systems. They inform users about the impact and criticality of vulnerabilities and possible solutions.

Additional Web links to vendor’s Web pages for security patch downloads are also provided. The Bronze service provides valuable information to keep the customer up-to-date and aware about cyber threats but without pre-testing.

 

The more advanced Silver version offers testing of security patches on a Siemens generic testbed and on a customer-specific maintenance and training simulator (MTS). The generic testbed is a Siemens facility specifically designed for HVDC/FACTS systems with a generic, non-customer-specific hard- and software for testing purposes – but it doesn't cover the full configuration of all customer’s operational systems. Therefore, if security patches may not be able to be tested on the testbed, Siemens will evaluate alternative mitigation measures. 

If the customer owns a maintenance and training simulator (MTS), Siemens will conduct further testing on the customer’s MTS as part of the Silver service. Because the structure and components of the MTS are similar to the customer’s operational system, the testing scope and results will be very close to those of the operational system.

 

The highest-level Gold version comprises the installation of tested security patches on the site of the operational system during scheduled yearly outages on a regular basis. This includes preparation, secure backup, patch installation, basic testing, and documentation.

One-stop service solution 

With the Bronze, Silver, and Gold services, Siemens provides a one-stop service solution for security patch management. The company identifies and manages vulnerabilities and security patches seamlessly and efficiently – all from a single source. 

 

Because Siemens is an original equipment manufacturer of their components,  its experts can draw on extensive and detailed in-house expertise. This, in turn, also makes security patch management a .customized approach, because Siemens knows the customer’s specific HVDC/ FACTS systems and software. The key contributions that ensure system performance are the cyber security experts. Siemens provides highly experienced cyber security experts and a vulnerability expert team with a strong global presence. These experts have direct access to vendors and portals and can draw on a large number of information sources.

 

Thanks to these service offerings, customers' systems can be optimally patched and protected from the increasing variety of cyber threats and these risks can be significantly reduced.

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Our knowledge for your benefit

Get to know more about our cyber security services for HVDC and FACTs: We'll be happy to place all our information on our cyber security services, training courses, newsletters, and more at your disposal.

Customer Support

Local training from a global network

Core and customized training courses in many training centers around the world or at your plant

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Contact

We’re at your service

If you’d like to learn more about what we can do to protect your HVDC or FACTS from cyber threats, please contact our Customer Support Center. Our experts look forward to answering all your questions about our cyber security services, and we’ll be pleased to provide you with comprehensive information.

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