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Services

Your global service partner around the clock

Your long-term success is the foundation of everything we do. Our passionate service people around the globe deliver the right services for your individual challenges today and in the future. This commitment is built upon existing and coming trustworthy partnerships. Your conficence is our promise.   We are there – Siemens Services.

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Industry Services

Innovative services for the digital future of industry

Industry Services

The Industry Services portfolio offers corrective, preventive, predictive and Digital Industry Services over the entire life cycle of products, machines and plants – on a global scale and from a single provider.

Whether making system states transparent or reliably monitoring machines and plants while at the same time protecting them with security concepts, with Siemens Industry Services your machines and plants are at their best.

Energy Services

Teaming up with Siemens Energy Services - The foundation of your success

Energy Services

Siemens Energy Services deliver the right service solutions for your gas turbine, steam turbine or generator to increase efficiency, reliability, availability and flexibility throughout the entire lifecycle of your assets.

Siemens Healthineers Services

Get more out of your Siemens Healthineers devices

Siemens Healthineers Services

When lives depend on the right diagnoses, you need the confidence that you can deliver successfully. That calls for a trusted partner to help ensure systems are performing properly, staff are trained, processes optimized, and the power of digitalizing healthcare is being harnessed. Siemens Healthineers Services offer a broad range of solutions tailored to your needs. Let us enable you to expand precision medicine, transform care delivery, improve patient experience, and digitalizing healthcare. So you can concentrate on providing answers and care.

Mobility Services

Innovative services helping to ensure that everybody reaches their destinations safely and reliably

Mobility Services

With our groundbreaking technologies, more than 100 years’ experience and a worldwide network of experts, we help you optimize your operations and utilize your assets more efficiently.

Building Technologies Services

Innovative services for optimal building performance

Building Technologies Services

Benefit from our holistic service offer for the management of your buildings. Siemens offers specifically focused services to support you to master the challenges of today and tomorrow and help you by optimizing your building’s performance sustainably.

Home Appliances Service

The ideal service package: Yours. Discover individual possibilities to get the most out of your home appliance

Home Appliances Service

The Home Appliance Service is on hand to offer fast, expert and dependable support. Here you can also find the instruction manual and other documentation for your appliance.

Topics

Services Highlights

Our service offerings cover many areas: Industry, Energy, Healthcare, Building Technologies, Mobility and Home Appliances Services. Here are a few highlights.

Industry Services

With our extensive range of services, we offer industrial enterprises everything they need to reduce the lifecycle costs of machines and plants while increasing performance.

Digital Services for Energy

Siemens Digital Services is running on MindSphere, our robust operating system that combines new developments in data analytics, connectivity, and cyber security with proven capabilities for remote maintenance and optimization.

Siemens Mobility Services – Your partner for highest availability

For us, good service means that we are there for our partners and customers when they need us – and even beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help you move the world. Learn how you can benefit from a partnership with Siemens Mobility Services.

Customer references

Selected Service References

Here you can find selected success stories and references from some industries.
Louisiana Sugar Refining
Louisiana, USA

Running IT-based distributed control systems efficiently

  • Virtualization solution for SIMATIC PCS 7 with ready to run system platform

  • Energy and space savings realized by significantly reducing hardware with SIMATIC Virtualization as a Service

  • Reduced time and cost effort for maintenance plus central management

NB Power
Fredericton / Canada
Utility / Energy

Delivery of Siemens end-to-end smart grid solution

  • Ensuring reliable and sustainable energy supply for the future.

  • Global Center of Competence opened in 2013 (40 local jobs created) as well as related R&D office established to design and roll out smart grid software.

  • Strategic partnership over ten years and mutual agreement between customer and Siemens to master challenges together.

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Tahaddart Power Plant
Tahaddart / Morocco
Power Generation Services

Power diagnostics

  • Reliability and efficiency of power plant increased and unplanned outages reduced to a minimum, so that availability is almost 100 percent.

  • Early detection of technical deviations through remote diagnostics services.

  • Power station covers up to ten percent of Morocco’s energy demand.

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Stadtwerke Duesseldorf
Duesseldorf / Germany
Municipal Utility / Energy

Lausward / Fortuna

  • New performance and efficiency world record set: Maximum electrical net output of 603.8 megawatts, net energy conversion efficiency around 61.5 percent, up to around 300 megawatts for district heating system.

  • Overall efficiency of natural gas as a fuel increased to 85 percent and CO2 emissions reduced by approximately 600,000 metric tons per year.

  • Highly efficient and flexible combined cycle gas turbine (CCGT) power plant ideally complements renewable energy sources (e.g. wind and sun).

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Louis Vuitton Foundation Museum
Paris / France
Fire Safety and Building Automation

Louis Vuitton Foundation Museum, Paris – Fire Safety and Building Automation

  • Safeguarding people, property and artworks: Fire safety through multi-sensor detectors.

  • Regulating temperature and humidity of the galleries with Desigo Insight Building Management System.

  • 24/7 maintenance of the equipment with a response time of four hours; long-term viability and flawless reliability of the systems throughout the whole lifecycle.

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Contact

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International (English): +49 (69) 797 6660 *
Germany (German): +49 (800) 225 53 36 **
Mo. – Fr. 8:00 – 17:00 (CET)

 

* Charges vary depending on service provider and country
** Free of charge from German landlines and mobile networks; callers from abroad, please use the international number

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