Shared Services Consulting

Together with you, we will develop and design an individual strategy to achieve your Shared Services goals

• Identify processes, task types and levers
• Apply key success factors
• Draw up a feasible delivery model with organizational structures, responsibilities, and a regional footprint
• Evaluate appropriate competences and propose a resource model
• Set major activities in a timely context

Our structured approach and focus on change management ensures an effective and cost-efficient transition

• Activity Split: Proven activity split for various processes
• Transition Concept: Systematic and proven outsourcing methodology
• Transition Guide: Clearly defined milestones, roles and responsibilities

We develop your service delivery management to ensure common standards, use applications effectively and ensure customer centricity

• Develop service scope and delivery model
• Develop an effective service management framework
• Mitigate risks through quality and risk management
• Intensive relationship management
• Systematic productivity controlling and reporting

Optimizing processes is critical for effective Shared Services deployment. Our experience can help you continuously manage these challenges

• Propose programs and measures to continuously optimize processes
• Provide guidance about do’s and don‘ts
• Identify possible tools to support
• Enable effective tracking

Automation and digitalization are key levers to increasing efficiency

• Assess processes, systems and tools
• Derive appropriate measures, initiatives and projects
• Apply proven methodologies and techniques, such as for global roll-outs