Siemens and Celonis agree on global strategic partnership 

Munich, November 3, 2020

Optimization of key business processes in multiple areas such as procurement, sales, accounting and HR in operations of customers. Focused on digitalization and operational process automation – enhanced by artificial intelligence

Siemens Global Business Services (GBS), the provider of business processes and services within Siemens AG, and Celonis, the market leader in Execution Management Systems (EMS), have today signed a letter of intent to enter a strategic partnership. Through this collaboration, the partners aim to help customers by enabling them to optimize their internal processes even faster across all parts of their companies. By combining the best solutions from their two worlds, Siemens GBS and Celonis aim to accelerate growth for the customers. 

In the future, the two partners’ portfolio will offer customers end-to-end optimization of their core processes in areas such as procurement, sales, accounting and HR. By enabling companies to better handle payroll accounting and payment transactions, for example, the joint offerings will deliver concrete and measurable added value. These benefits will be realized by seamlessly integrating Siemens GBS’ business services and modern applications for business process management with Celonis’ EMS technology.


The process optimization capabilities are based on artificial intelligence (AI), which determines the best-possible solution for taking action in individual situations and recommends ways to optimize processes without manual intervention. At the same time, the software continuously learns how to help organizations maximize their business outcomes.


“With the signing of this new agreement, we are developing an offer for customers that sets standards on the market. The combination of our expertise in business services with Celonis’ know-how in the area of process mining and execution management will result in application solutions perfectly tailored to the respective business need. This is a new milestone on the path to even greater customer satisfaction. I’m looking forward to taking the next steps in our successful partnership,” said Hannes Apitzsch, CEO of Siemens GBS.

Alexander Rinke, Celonis Co-CEO and Co-Founder, added: “Siemens is an iconic company and has been one of our leading customers for years. Now, with the launch of our Celonis Execution Management System, we are also taking our collaboration with Siemens to an entirely new level by forming a strategic partnership. Together, we will not just enable Siemens GBS and its customers to adopt the Celonis EMS at scale and benefit from digitization but will also develop joint solutions, combining both of our unique areas of expertise and technology.”


The two partners have agreed to combine their expertise, complementary products, and services. The goal of the collaboration is to remove execution gaps caused by complex and heterogenous IT landscapes and thus generate measurable added value for customers. In addition, business-relevant key performance indicators in areas such as compliance, pooling, cash flow, working capital, and productivity will be optimized systematically.


This strategic partnership marks a new chapter in an established history of joint success: Siemens GBS was an early adopter of Celonis’ process mining technology. By connecting 600 legal entities worldwide and more than 50 ERP systems to Celonis, GBS was able to achieve efficient, fact-based and performance-oriented improvements for its customers. Siemens GBS has defined 28 globally standardized performance indicators that ensure the highest levels of transparency across the entire service portfolio.

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Michelle Irwin

Siemens Global Business Services

North America


Franziska Bastan

Siemens Global Business Services

Europe, Asia Pacific/China, Middle East/Africa

+49 162 1802712