Digital Services

Get ready now to take a flying leap into the future of industry with Digital Services. Maximize your plant's performance with data-based services and transform Big Data into Smart Data.

Remote Support

With Remote Support for medium voltage converters, Siemens is offering a new type of on-call service. A direct link to the customer's system can be established at the customer's request. All analysis, diagnostic and interventions options can therefore be utilized within a very short time. 

 

Your benefits at a glance

  • Minimization of downtimes by faster access to assistance with fault rectification
  • Greater security and quality with remote access and user authorization certified according to ISO 27001 and CERT 
  • Remote Services that can be implemented faster than local measures helps to reduce costs

Mobile Diagnostics

Within Mobile Diagnostics the measurements are performed using a mobile handheld on contractually agreed time intervals. Therefore vibration measurements and/or offline-/online-Partial Discharge measurement will be performed.

 

Your benefits at a glance

  • No permanently installed measurement equipment needed
  • Higher plant availability e.g. with Partial Discharge measurement by reducing risk of winding failure downtimes up to 75%
  • Performing the measurements in operation enabling scheduling of required maintenance activities in an upcoming downtime 

Remote Diagnostics

The continuous monitoring – with a permanently installed measurement equipment – makes it possible to detect changes in the operating states early and to take according counter-measures.

 

Your benefits at a glance

  • Early error identification with regular monitoring incl. trend recognition for minimized unplanned downtimes
  • Alert notification on identified irregularities enabling specific failure prevention measures
  • Performing the measurements in operation enabling scheduling of required maintenance activities in an upcoming downtime

SIDRIVE IQ based Services

SIDRIVE IQ based Services is our cloud-based approach for the next generation of Remote Services and Condition Monitoring Services. With SIDRIVE IQ, condition data from your drive train components is transferred to the cloud and analyzed by our Service experts. 

 

Your benefits at a glance

  • Early error identification with continuous monitoring incl. automated alerts for minimized unplanned downtimes
  • Automated alert notification enables specific failure prevention measures
  • Cloud-based analytics enabling real time fleet transparency with continuously improving data analysis