Service Agreements for your plant‘s entire lifecycle

Comprehensive service packages for optimal performance

Greater economic productivity for your production processes, cost-efficient drive maintenance, no surprises and peace of mind: With a service agreement from Siemens you can lift your drive system set-up to a new level of reliability and performance – and keep it there. That’s because we offer you advice on the right approach, care at a range of levels over the entire lifecycle, solutions that turn your energy savings into greater value, digitally enhanced services that are embedded in your processes and specific services for the individual demands of your industrial sector.

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Custom-made for your success

Service packages tailored to your needs

The idea is as simple as it is impressive. Choose a service package that’s truly tailored to your specific needs from among the wide range of different services for defined system and product groups in the area of automation and drives. The modules are fully coordinated to deliver optimal benefit – with better protection of your investment and maximum machine and plant availability. Even with a service agreement, you remain flexible because you can modify the individual services at any time and, for example, define expanded service periods.

Lifecycle Service Agreements

Individual service packages for the entire lifecycle of your drives, motors, and components are key factors for maintaining high machine availability and maximum productivity. Of course, this includes service experts who diagnose errors quickly and eliminate faults on-site, complete with corresponding documentation.

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Energy Performance Contracting (EnPC)

Do you have to choose between investing in either productivity or energy efficiency? With Energy Performance Contracting, you are able to do both, because the energy you save practically pays for the investment costs with very little risk on your part, for less stress on your investment budget.

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Vertical Specific Services

Benefit from services for your plant’s entire lifecycle tailored to your industry. With a combination of product-specific knowledge and industry expertise, we help you increase your plant’s availability, benefit from digitalization, and lower your maintenance and repair costs. At the same time, you always have the very latest technology and can maximize your productivity.

Integral Plant Maintenance (IPM)

With Integral Plant Maintenance (IPM), we keep an eye on your overall plant and offer a comprehensive service package for the ongoing maintenance of your plant and machinery. This allows you to maintain your performance and productivity over the long term, avoid unscheduled downtime, and lower maintenance costs – and ultimately your total cost of ownership.

Benefits

Your benefits at a glance

Our Service Agreements are as individual as your requirements. Select the right service modules in your contract to reach just the level of drive system availability that will help you achieve your operational goals.

Reliability

Contractually assured plant availability and operational security through immediate service and support. Select the right service modules in your contract to reach just the level of drive system availability that will help you achieve your operational goals.

Peace of mind

Avoid surprises with the right level of support to give you confidence in the operational reliability of your drive system. We advice you on which service moduls suits you best.  You get clarity and transparency on the impact of your service contract and high responsiveness in case of an emergency.

Prevent unplanned downtimes

Prevent unplanned downtime with both a reliable drive system and an effective service contract on which you can rely 100%. Preventive and predictive services keep you one step ahead of any problems. We’re there for you in the unlikely event of a failure. Guaranteed. 

References

Service Agreements in practice

Discover how our service agreements generate added value for your company in practical applications. The following references can be examples.
Hot strip mill
Finland

Maximized reliability through 24/7 service contract

  • Preventive measures with a customized maintenance plan

  • Reduced downtime through 24/7 availability of Siemens expert 

  • Intensive support and consulting by Siemens service manager to ensure a seamless production of the plant 

Mining company
Mexico

High investment protection through a future-oriented maintenance concept

  • Electrical and mechanical maintenance of the gearless mill drives, associated electrical and power systems, high-voltage supply, medium and low-voltage distribution 

  • Takeover of maintenance management and implementation

  • Remote diagnosis and service from​ Siemens maintenance service center

Your contact for personal support

Immediately increase the availability of your plant with individually configurable service packages tailored to your needs. Use our contacts database to find your personal contact who'll be happy to help, quickly and easily.

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