Siemens Data Privacy Notice

Siemens Ltd. Seoul (hereinafter collectively ‘Company’) ensures safeguarding of Personal Data, and complies to legislation of “Personal Information Protection Act”, “Act on Promotion of Information and Communication Network Utilization and Information Protection”.

Company provides purpose and method of using Personal Data which has provided by users, and what kinds of measures are taken for protection of Personal Data based on Privacy Policy.

For any updates on Privacy Policy, it will be announced via Website(or email notification).

This policy is enacted from 30th of September, 2011


Through our Web sites, Siemens will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless:


Contract fulfillment

  • you voluntarily choose to provide us with it (e.g. by registration, survey), respectively,

- Type of personal data collected during membership registration: ID, password, name, home and office fax/phone number, mobile number, company name, business registration number, department name, type and field of business, e-mail address 

  • you provide your consent, or collection is permitted by applicable laws and regulations for the protection of your personal data.
  • communication information of website users, or utilization of information(ex: initial and last access record, communication service) automatically collected and created, and can be related with personal information. 
  • non personal information(ex: information of internet browser and operational system, domain name, number of access, connection period, history of visited web pages) which is automatically collected and transferred to Siemens subsidiaries in worldwide for improvement of contents.


When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you: 

  • contract fulfillment and fee calculation for provision of service, contents, and consultation
  • membership management (personal identification, illegal use, protection of unauthorized use, subscription and age monitoring, compliments handling, and notification delivery)
  • marketing/advertisement (provision and advertisement of event and statistical information)
  • to contact you about a Siemens offer in support of your business needs or to conduct online surveys to understand better our customers' needs.


Siemens will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:


  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected, 
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defense,
  • is necessary to prevent fraud or other illegal activities, such as willful attacks on Siemens information technology systems.


Siemens Ltd. Seoul will immediately dispose the personal information once the purpose for its collection and use has been fulfilled. However, Siemens Ltd. Seoul may retain and use the personal information to the extent necessary under the Labor Standards Act and other relevant statutes. Retention period of personal information is as follows:

  1. In case of membership withdrawal or expulsion, Personal Information is retained for 3 years from the date of termination to prepare for the request of a dispute, investigation, infringement of user’s right, abuse prevention, defamation. 
  2. Siemens Ltd. Seoul preserves the following information during specified period.

    A.  Record for withdrawal of contract or subscription: 5 years.

    - Retention Reason: Law for Customer Protection on electric commerce
    - Retention Period: 5 years


    B. Record for payment and supply of goods:

    - Retention Reason: Law for Customer Protection on electric commerce
    - Retention Period: 5 years


    C. Record for customer complaints and customer disputes

    - Retention Reason: Law for Customer Protection on electric commerce
    - Retention Period: 3 years


    D. Record of personal identification

    - Retention Reason: Law for Customer Protection on electric commerce
    - Retention Period: 6 months


    E. Record of visit

    - Retention Reason: Law for Communication
    - Retention Period: 3 months


    F. The data subject has given its effective consent:

    - until written retention period


Once Siemens Ltd. Seoul achieves the purpose of data collection and processing, Personal Information is disposed by the following procedures:


  1. Disposal Procedure: After the purpose is achieved, Personal Information of customers is moved to DB (paper for cabinet), stored for certain period, and disposed in accordance with the information protection reason based on internal regulations and other related laws. Personal Information is never be used for other purposes
  2. Disposal Method: Personal Information printed on paper shall be shredded or incinerated. Personal Information saved in the form of electronic file shall be deleted with technical measure that cannot be recovered


Siemens may transfer Personal Information of customer to the third party and Siemens subsidiaries in other countries to enhance services. In case of transferring Personal Information, the following information is specified and informed to Data Subject by a consent, electronic e-mail, telephone, and homepage.  


  • type of personal information, 
  • purpose of information transfer, 
  • period of use and retention, 
  • Information disposal,
  • responsibility of incident,
  • secure information protection,
  • prohibition of transferring information to other 3rd parties to

1. Access and Change of Personal Information


    A. Customer or Legal Representative can access and change Personal Information in anytime. Access and change of Personal Information can be directly done by ‘Change of Information’, or ‘My Profile’, written letter, telephone, or electronic mail to responsible person. 


    B. In case of receiving information changing request from customer, Siemens does not provide Personal Information unless it is modified and changed. 


    C. Siemens immediately sends amendment request to 3rd party to correct the wrong information which is already delivered.



2. Withdrawal of collection, use, and provision of Personal Information – Customer can withdraw the consent for collection, use, and provision of Personal Information anytime. Customer can request for withdrawal through a written letter, telephone, electronic mail, and then data controller immediately withdraw, and dispose the requested information and inform customer. 


For case of processing Personal Information, following security measures to protect from loss, theft, leakage, manipulation, or damage of Personal Information.


  1. ID and password is encrypted and only known by customers themselves, and also changing and confirming the password can be done by the customer, the password owner.
  2. Siemens Ltd. Seoul manages Personal Information of customers in the following manners to prevent damage and leakage from hacking and computer viruses.
  3. Data backup of Personal Information to restore in case of loss, damage and leakage. Encrypted communication for secure Personal Information transmission
  4. Control of infringement with a security system, access system, intrusion detection(protection) system
  5. Automatic log-off service for the customer who is halting their activity for certain time and get ready for other security systems which prevent security breaches
  6. Siemens Ltd. Seoul arranges security training for data controller, and tries to keep them to a minimum. Also security training and the training commissioned by the 3rd party are organized for Responsible Principal to improve security awareness


Cookies are used for frequently storing and importing the information of customer to provide specifically customized service. Those are the information that HTTP server, website operator, sends to computer browser of customer, and stored in the local PC and hard disk.
Customer has the right of choice for installation of Cookies. On the web browser, Customer can permit either all Cookies at once or whenever it stored on your PC, or object of installation of entire Cookies.


How to object the installation of entire Cookies:


  1. [Tools] -> [Internet Options].
  2. Click the [Privacy] tap.
  3. Select the Level of privacy.


Siemens Ltd. Seoul will not knowingly collect personal data from the person who is under age 14 without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of "child" or "children" should take into account applicable laws as well as national and regional cultural customs.


Web sites of Siemens Ltd. Seoul contain links to other web sites. Siemens Ltd. Seoul is not responsible for the privacy practices or the content of other Web sites.


All the enquiries regarding all the issues of personal information in use of website, please contact one of the personal information controllers below. Siemens Ltd. Seoul will try our best to fulfill your request. 

Further contact details of report and advice