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Change of Pension Administration Provider - Appointment of Trafalgar House

Article updated: 02/09/2020


The Trustees are pleased to announce the appointment of Trafalgar House as the new pension administration provider for the Siemens Benefits Scheme. Trafalgar House will be taking over the day to day running of the DB sections of the Scheme from 1st September 2020 and of the Investor Plan from 1st December 2020. They will become your first point of contact for queries concerning your pension and will be responsible for calculating and paying your benefits. For Investor Plan members, they will also become your first point of contact from September, working with our existing administrator (Capita) until the full handover in December. 


This change comes after a thorough review of the pension administration market during 2019, working closely with the Company and our advisers. Trafalgar House impressed us with their technology, their people and their strong commitment to delivering an excellent service to members. You can find out more about Trafalgar House here


We know some of you have pension savings in other Siemens pension arrangements so we are pleased to confirm that Trafalgar House will also become the pension scheme administrator for the Siemens Healthineers Benefits Scheme, helping to keep most of your pension information in one place.


Trafalgar House is now in place as the scheme administrator. You should have received a welcome email or a welcome letter. This contains their contact details, which are as follows: 


Post: PO Box 131, Blyth, NE24 9FB

Telephone: 0203 985 3079

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Contact Pensions

Post: PO Box 131, Blyth, NE24 9FB

Telephone: 0203 985 3079