Healthcare organisations across the globe are confronted with the challenge of improving the quality of healthcare and access to healthcare while controlling costs as population age and grow, life expectancy increases and public expenditure on healthcare is under pressure. There is of course also the challenge of making healthcare better, from the perspective of patients and other stakeholders. There are the healthcare workers but, first and foremost, the patients. Healthcare is about them. Healthcare organisations in the vast and complex healthcare ecosystem are stepping up their digitisation and digital transformation efforts as a result of these and other challenges but they also see the opportunities in digitally transforming healthcare.
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