As a well-established provider of asset finance and leasing in the UK, WestWon has been working with Siemens Financial Services for over 30 years and together we have built a solid partnership; working collaboratively to support a number of customers across a variety of industry sectors.
Due to the Covid-19 pandemic, WestWon carried out its annual kick start event in the virtual world, where they not only set the business objectives for the coming year, but also introduced a new awards scheme to celebrate the achievements of the past year together with several of their key funders. Having worked closely with over 30 funders and 100 individuals, WestWon were keen to reflect on their most important partnerships with their funders and put together a mixture of different awards aligned to certain criteria across the businesses.
Out of the five awards WestWon created, Siemens Financial Services won three of them.
Winner of Best overall funder of 2020 award
By analysing funders on a specific set of KPIs including speed of underwriting, pricing and quality of service, as well as admin fees, documentation and approval processes, Siemens Financial Services took the win. We stood out as a key funder due to the suite of digital platforms available such as SieSmart, which maximises the efficiency, ease and flexibility of online financing, and eradicates the need for multiple tools.
In addition to SieSmart, Siemens Financial Services also offers echo-sign documents, ensuring a much quicker and more efficient process both for the broker and the customer.
Through continuously driving innovation across all digital tools, investing in technologies, and providing stellar levels of customer service and communication, we at Siemens Financial Services, are proud to place our focus on the evolving needs of our customers.
Largest funder by number of deals written
This was the second award Siemens Financial Services won and despite the challenges 2020 brought, we did the utmost as an organisation to adapt to the ever-changing business landscape. The last year has accelerated the need for a powerful digital offering and we are proud to have continued to consistently serve our customers with speed, efficiency, and absolute confidence.
“Out of all the funders we work with, I am extremely impressed with how Siemens Financial Services has dealt with the challenges of the Covid-19 pandemic. They carried on trading through the worst financial crisis since the second world war and have continued to provide excellent levels of customer service and delivery throughout.”
Jeremy Hall, CEO, WestWon
The most helpful individual at a funder
The third and final award truly proves the power of our people here at Siemens Financial Services. Recognising outstanding levels of customer service during 2020, Peter Mackinnon, Internal Account Executive at Siemens Financial Services, was voted the most helpful individual at a funder, out of over 100 individuals that WestWon work with daily.
“He goes above and beyond.”
“Nothing is too much trouble”
“He is a credit to Siemens.”
Our people are our greatest asset here at Siemens Financial Services, and we are proud that our efforts and determination to go above and beyond has been recognised.
“From everyone at WestWon, we would like to pass our congratulations to Siemens Financial Services for winning three out of the five awards. This is testament to their hard work, innovative technologies and great people that make business transactions personal.”
Jeremy Hall, CEO, WestWon
Lastly, on behalf of everyone at Siemens Financial Services, we would like to give thanks to everyone who has made this all possible:
● WestWon: Thank you for hosting this event, for recognising our efforts, and for making us feel special. We truly value your partnership and continuous support in our business.
● Our customers: Thank you for your belief in us. For putting the trust of your business’s success in our hands and allowing us to make it happen for you.
● Our people: Thank you for showing up with a smile every day, for being dedicated to delivering great work, day-in and day-out, and for carrying the Siemens name with absolute pride. None of this would be possible without you.
At Siemens, we truly value the feedback we receive and are always striving for more. We want to continue to add value for our customers during every step of their journey with us. The experience doesn't end when the papers are signed, in fact, that is where the journey truly begins.
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