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Our SME finance charter

Five pledges from Siemens Financial Services to support SME businesses in the UK prepare for the future

We’ve been supporting businesses in a whole range of industries for over 20 years, so we’ve seen a lot of economic ups and downs and know how to help our customers navigate them. We want to support our customers through different stages as they develop and grow, and our wide range of flexible finance solutions – including equipment and technology finance and working capital finance - makes that happen.

We want to help our customers achieve long term success and growth, and contribute to the wider economy. As part of the Siemens group, we can draw on a wealth of sector knowledge and expertise to offer the best advice and support. We know that the future presents challenges and opportunities, and our aim is to not simply be a finance provider, but a true partner to help our customers plan for the future as well as now.

Our knowledge derived from across the Siemens group gives us a deep understanding of numerous sectors. Yet, having worked with SMEs for over 20 years, we also know that each one is different. We combine our knowledge of different markets and our years of expertise with a desire to tailor our approach to each individual business and their application for finance. This winning formula helps make our customers’ goals a reality.

Our ‘treat customers fairly’ policy and complaints processes ensure our customers receive a high standard of service. We pride ourselves on building strong relationships with our customers, many of which have worked with us for a number of years. They value our straightforward services which are always delivered in a transparent way.

We are dedicated to ensuring that the SMEs that we work with  have access the most appropriate financing tools and will help our customers navigate which solutions from Siemens Financial Services are right for them.  We remain committed to a positive dialogue with the British Business Bank.