Support for distributors

Working together to benefit your customers

Consistently meeting growing requirements is a task that electrical wholesale is confronted with on a daily basis. As your partner, Siemens not only helps you to optimally meet every demand, but also works with you to optimize the supply to end customers and to penetrate new markets and areas of activity. To help you keep track of all product details at all times and to guarantee maximum transparency for your customers, Siemens relies on market-based product classification standards such as ETIM, eCl@ss, and UNSPSC/IDEA.

Highlights

From a traditional supplier to a digital partner

What does digitalization mean for distributors? On the one hand they can get closer to the customer, on the other they can generate additional value. Consistent data and interfaces, new service offerings, and data-based business models create competitive advantages over providers that remain sole product suppliers.
Digitalization changes everything – including the way we buy thingsOptimal product data improve visibility in the Web and simplify the buying decision. This becomes even easier with the electrical technical information model (ETIM). This well established standard is language-independent thanks to standardized de- and encoding and can be implemented into existing software easily.

Product master data

Keep your merchandise management system up-to-date with industry-specific prices, technology, logistics, and market-related information. As a result, you’ll have constant access to information on every product in your range. In addition to the xml format in accordance with the BMEcat standard and an MS Access database, Siemens also relies on the ETIM data model – for maximum compatibility.

Custom “top sellers” list

Simplify the selection process for the SIRIUS, SITOP, SIMATIC, LOGO!, SINAMICS, and SENTRON product families. The “top sellers” list makes it easy to assign Siemens order data to your internal order numbers. You and your customers can then find the needed product faster, regardless of whether you search by product details, Siemens order number, or an internal order number.

Practical training from the manufacturer with SITRAIN

Keep yourself and your employees up-to-date with in-depth, expert know-how and practical industry and infrastructure knowledge. Gain skills from the automation market leader through classic on-site trainings at more than 130 locations worldwide, customer-specific trainings at your business, or modern e-learning courses.

Databases

Ensure your support quality

Benefit from optimized assistance – to offer your customers best possible service.

Industry Mall

The Industry Mall is your catalog and ordering system for automation and drive technology – available around the clock and including product and system configurators, software downloads, and documentation.

Industry Online Support (SIOS)

Your information platform that helps you to better support your customers – with technical information on the complete Siemens Industry portfolio, from product manuals to comprehensive service and a technical forum.

Industry Image Database

Product photos, 3D renderings, 3D models, and CAx data are available from Siemens Industry for your own activities – for example, at the POS.

News and media

Stay up-to-date

Overview

Working together – growing together

You don’t have to face market challenges alone. For Siemens, distributors are more than just a sales channel. As genuine partners, we benefit from one another and create new business opportunities together – always focusing on our shared customers’ needs for information, support, and the best products for their applications.

The latest Siemens products and solutions for Industrie 4.0

Download Product News