Customer Advisory Council (CAC)

process analytics

About us

The Customer Advisory Council provides members with a cross-forum platform to represent the customer perspective in ways that will ensure best value returns. The CAC will be a key source in the development of new product introductions, marketing and continuous improvement programs essential to our mutual success.

Council Goals

  • Highlight issues: We want members to raise issues of importance, promote new ideas and opportunities for our products and solutions, and to seek out and bring forward solutions to emerging problems.

  • Influence the work of Process Analytics: Our goal is to consider our customers in everything we do, by listening to the "Voice of the Customer," by gathering your requirements and promoting work to analyze them and progress activities aimed at responding to them.

  • Focus on getting best value from CAC:  We will consistently reflect on the value of current CAC activities, and recommend improvements to achieve optimum value for our members. 

CAC in Action!

Related links

Customer Support

Process Analytics Services - Support, Training, Spare Parts
  • (918) 662-7482

    Spare parts and Technical Support Fax

  • (713) 939-9201

    Service and Training Fax

Siemens Industry, Inc

100 Technology Drive

Alpharetta, GA 30005

Support Request

The fastest way to the experts

Proposed solutions for your queries and direct access to our experts in Technical Support.

Service offers

To remain competitive, companies in industry must ensure – and ideally increase – the availability and productivity of machines and plants. As your partner, we offer a unique range of services and support based on our extensive technology and industry expertise.

Service catalog

As your partner, we offer a unique range of services and support based on our extensive technology and industry expertise. With our offerings, you can expect a high degree of reliability and a successful digital future for your company.

Well trained for excellent handling

Siemens experts are available with a variety of training courses and to help you understand gas chromatography and continuous gas analysis and how to operate and maintain your Siemens analytical products. Siemens offers both introductory and advanced courses several times a year.