Process Analytics Service and Support

Process analytics services

Customer Service

Adding value to your business and minimizing your total cost of ownership (TCO) are just two of the benefits of turning to Siemens for customer service. Our dedicated team of service engineers, technicians and professionals are available by phone, online or directly at your site, around the clock. With Siemens, there's just one place to call for technical questions, field services, spare parts or repairs.

Customer Service: 1-800-448-8224

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Service and Support

Service and Support

Download, Support, Services

Find downloads, support and services for Siemens Process Analytics.
Support Request

The fastest way to the experts

Proposed solutions for your queries and direct access to our experts in Technical Support.


Service catalog

As your partner, we offer a unique range of services and support based on our extensive technology and industry expertise. With our offerings, you can expect a high degree of reliability and a successful digital future for your company.


Well trained for excellent handling

Siemens experts are available with a variety of training courses and to help you understand gas chromatography and continuous gas analysis and how to operate and maintain your Siemens analytical products. Siemens offers both introductory and advanced courses several times a year.

Change of address - Siemens Gas Chromatograph Business

Effective October 1, 2019, the Siemens Industry, Inc. Gas Chromatograph operations located in Bartlesville, OK,  has been relocated to Siemens Industry, Inc., Analytical Products & Solutions plant located in Houston, TX.


Moving forward, please direct all correspondence, purchase orders, RFQ’s, etc., which may have been previously submitted to the Bartlesville, OK location to:


Siemens Industry, Inc. Analytical Products & Solution Business Segment
5980 West Sam Houston North Parkway, Suite 500
Houston, TX 77041
Telephone: (713) 939 - 7400 Fax: (713) 939 - 9050


How can we help you?

Siemens is a leading provider of online and automatic process analyzers and process analysis systems. We offer customers the best possible solutions for their applications based on innovative analysis, technologies, customized system engineering, sound knowledge of their applications and professional support. Our global network of technical support is available 24 hours a day, 7 days a week. Siemens is your qualified partner for efficient solutions that integrate process analyzers in your automation systems in the process industry.

Your direct line to Siemens

Contact your USA regional partner