Modernization Support and Consulting Services

Standard Support Services provide you with more value, reducing your Total Cost of Ownership (TCO)

No Charge single, toll-free number with live operators
No Charge standard technical support until product maturity during normal business hours

Industry Online Support

Industry Online Support site is your esource for comprehensive information, FAQs and application examples covering all products, systems and services in the fields of automation and drives, as well as for the process industry. Support requests may also be initiated and tracked on this site.

Technical and Engineering Support

Technical and Engineering Support specialists provide 24/7 advice and answers for all inquiries about functionality, handling, and fault clearance of Siemens industrial products and solutions — via phone,email, support request, and remote access. Services also cover obsolete and discontinued products.

Industry Customer Care Center: 800-333-7421

Email requests

Regional Application Engineers

Regional Application Engineers provide local assistance.

Locate a Siemens office or Distributor near you

Certified Solution Partners

Experienced global network of Certified Solution Partners with extensive industry knowledge using Siemens components for the implementation of tailored solutions for your specific applications and timetable.