Around the clock, around the world

Drives support and service

Siemens drives support, service, repair

Every facet of drive technology is supported by Siemens in more ways and more places on earth. From initial encounter through technical consultation, application experience, acquisition, engineering, commissioning, operation, maintenance, retrofit, repair – if it requires assistance, Siemens has the assistants. The questions below should help you make contact with the right people to get you – and keep you – up and running.

Support finder

For Siemens Industry drives & motion products and solutions

Click the question(s) below corresponding to your support needs.

The Siemens Industry Online Support (SIOS) system is a constantly-updated system containing about anything anyone would need to know about drives and related products. Below are links directly to the SIOS pages for each product. There are also numerous ways to filter and search the data.

* Maturing drive product still being supported on SIOS
General performance low voltage AC drives
High performance / servo low voltage AC drives
DC drive technology
SIMOGEAR gear motors
SIMOTICS low voltage motors
SIMOTICS motors for motion control

Join the conversation

The Siemens Industry Online Support (SIOS) system has several interactive forums maintained by knowledgeable personnel as well as your peers throughout the world who can provide timely answers.

Dial or touch

For general questions

 

  • Call the Siemens Industry Customer Hotline  - 800-241-4453

If you already have a Siemens customer account

  • Call the Toll-Free US Technical Support Hotline  - 888-454-4704

Your Benefits with Siemens Customer Support

  • 24-hours a day, 7-days a week availability
  • Reduced machine downtime
  • Money savings
  • Return old parts for credit
  • Payment using major credit cards
  • Exchange Program — a replacement part is on its way to you long before the old part gets to us(parts must have the same number and be in repairable condition)

 

Right up the road from you

Siemens Industry has an extensive network of Sales, Solution Partners, and Service personnel close by who can help resolve any issues.

 

Or you can always call the Customer Support Hotline at 800-241-4453 and they will help locate someone close to you

Industry's best cost:benefit ratios

Siemens Industry has an extensive network of Sales, Solution Partners, and Service personnel close by who can help resolve any issues.

 

Or you can always call the Customer Support Hotline at 800-241-4453 and they will help locate someone close to you

It's as good as fixed

Contact your local Siemens distributor partner for help.

Or you can always call the Customer Support Hotline at 800-241-4453 and they will help locate someone close to you