Field Services & Aftermarket 

Russelectric Field Service Van

Russelectric is committed to keeping its customers up and running with dependable, clean power.

Russelectric Field Service and Aftermarket teams provide full field support of our Power Systems and Controls infrastructure.  From start up and commissioning of newly installed equipment to full 24 hour emergency service response, our Field Engineers are expertly trained to keep your equipment available and reliable.

For more information on Service & Aftermarket offerings:

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Service

*Emergency Service calls include the labor to troubleshoot are defined if there is a failure with the Russelectric equipment to operate and include the Russelectric Service technician for the first 8 hours of labor.  Additional parts and labor to correct the issue will be charged per diem.  See service contract for addition details and limitations.  **Extended warranty items will cover all currently manufactured & available devices and parts.  If parts made by companies other than Russelectric are discontinued or end of life, the modifications for replacements are not included under this service contract.

Difference between a Russelectric PM than a PM by a 3rd Party electrical testing company. 

Catch system issues early on and make sure your assets are running at max efficiency. 

  • Improved operator and personnel safety
  • Reduced unplanned downtime
  • Increase overall system reliability 
  • Increased system availability

For more info, or to schedule services please call (781) 749-6000 and ask for Aftermarket Services or email us at russelectric.amsales.us@siemens.com

Value of preventive maintenance regulatory compliance

 

NFPA 70b recommends preventive maintenance more or less frequently depending upon the age and condition of the equipment. Russelectric, A Siemens Business, recommends completing switchgear Maintenance every 12 months to Control switchgear and ATS equipment.

 

* Though NFPA is not binding, in the event of an injury resulting from an arc flash or other electrical problem, OSHA may investigate and assign liability to a company found not to have adequately assessed workplace dangers.

Have an equipment emergency that requires immediate field service assistance? At Russelectric we recognize that when a power control system is offline, you’re exposed to the very risks that the system was intended to protect you from.

Upgrades & Modifications

Upgrade to the latest operator interface technology and communications equipment to dramatically enhance system monitoring capabilities.

  • Provide detailed information on current system status through a dynamic one-line graphical interface
  • Provide complete, detailed alarm and event history for faster response to problems
  • Facilitate optional TJC (The Joint Commission) reporting
  • Allow optional remote access to systems

Contact your local authorized Russelectric Sales Office or call Russelectric at: (781) 749-6000 and ask for Aftermarket Sales or email us at russelectric.amsales.us@siemens.com

Russelectric performs complete SCADA and Switchgear Simulator Upgrades.

 

For more info, contact your local Russelectric authorized Russelectric Sales Office or call Russelectric to schedule SCADA Upgrade Services at (781) 749-6000 and ask for Aftermarket Sales or email us at russelectric.amsales.us@siemens.com

Many existing systems utilize legacy or approaching end-of-life PLC architecture. Upgrade your control system to the newest technology with minimal program changes.

  • New technology improves performance and accommodates advanced communications
  • Improve functionality of existing equipment
  • Most upgrades can be completed without interruption of critical loads or operational changes
  • Drop-in replacements available

For more info, Contact your local authorized Russelectric Sales Office or call Russelectric to schedule PLC Upgrade Services please call (781) 749-6000 and ask for Aftermarket Sales or email us at russelectric.amsales.us@siemens.com

Russelectric performs complete Relay Testing Services.

 

For more info, or to schedule services please call (781) 749-6000 and ask for Aftermarket Sales or email us at russelectric.amsales.us@siemens.com

A system retrofit involves replacement of all existing controls — while keeping the system operational.

  • Temporary control package for use during upgrades reduces/eliminates downtime
  • New control panels and doors are prewired and tested at the factory to streamline installation
  • Lower cost than replacing equipment
  • New controls and OIP permit remote real-time monitoring from smart devices
  • Available custom SCADA allows control of plant operations remotely

 For more info, or to schedule services please call (781) 749-6000 and ask for Aftermarket Sales or email us at russelectric.amsales.us@siemens.com

Replace obsolete/unsupported vintage power breakers and accessories with new OEM-supplied replacements adapted for form, fit, and function.

  • Improve overcurrent selectivity
  • Updating circuit breakers allows the use of new options and accessories such as arc reduction modes and Zone Selective Interlocking (ZSI)
  • Eliminate concerns about the availability of new parts to repair circuit breakers
  • Upgrades available for various circuit breaker manufacturers

For more info, Contact your local authorized Russelectric Sales Office or call Russelectric to schedule Breaker Upgrade Services at (781) 749-6000 and ask for Aftermarket Sales or email us at russelectric.amsales.us@siemens.com

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Downloads and support

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Here you will find important information, documents, and addresses relating to our Russelectric portfolio.

Contact Us

Russelectric - A Siemens Business (Hingham, MA)
  • Toll Free: 1-800-225-5250

  • TEL: 1-781-749-6000

    Please note: If you already have an email contact of a Russelectric individual for your inquiry, please use that one. Aftermarket/Parts: russelectric.amsales.us@siemens.com (For service please refer to Field Services & Aftermarket on the main menu.)

Russelectric - A Siemens Business (Broken Arrow, OK)
  • Toll Free: 1-800-225-5250

  • TEL: 1-918-251-7877

    Please note: If you already have an email contact of a Russelectric individual for your inquiry, please use that one. Aftermarket/Parts: russelectric.amsales.us@siemens.com (For service please refer to Field Services & Aftermarket on the main menu.)