Industrial Connectivity Services

Establishing connectivity isn’t just a matter of attaching sensors to machines. Because the design of each plant is unique and generally heterogeneous, requirements have to be precisely defined in consultation with plant operators. The service experts from Siemens then look at the existing infrastructure and determine the ideal procedure for the particular project. Based on their many years of experience and in-depth domain expertise, our service experts are able to comprehensively examine any hardware landscape ‑ no matter how old or exotic ‑ to develop a connectivity solution, and to implement this solution immediately afterwards.

Once the joint connectivity concept has been adopted, implementation begins, using standardized modules like the Brownfield Connectivity Gateway and the ERP Connector. These modules are based on software that receives data from the shop floor, processes it, and forwards it to systems such as Edge, SCADA, MES, ERP, or the cloud. Plant operators decide where and how the data will be processed based on their specific requirements.

Support from our service experts doesn’t end with the implementation. They also ensure that operation is seamless, based on their experience in Siemens’ own factories. The connectivity environment is monitored around the clock and regular expert reports provide plant operators with the transparency necessary for making informed decisions. On request, the service experts also integrate new assets in the connectivity solution.