Mobile platform for flexible process monitoring and optimized maintenance

If required, the project engineer can involve a Siemens expert in his specific task at short notice and solve it together on the same screen. The Siemens expert also has the possibility to guide the project engineer through the engineering tool and to make entries independently.

Devices that have already been installed are not yet connected to the higher-level control system. In addition, there are often no networks available for communication with the outside world. This is where our Remote Assisted Collaboration approach comes into play. The SIPIX SD Tablet offers numerous communication options.

In general, maintenance is mostly carried out on site at the unit and in the installed state. This makes it particularly difficult to call in experts from outside during the maintenance phase. Here, the Remote Assisted Collaboration based on SIPIX SD offers a wide range of options for technical support by a Siemens expert.

The fast and global availability of expert know-how is ensured in the long term.

The entire remote infrastructure is based on proven IT security concepts for the industry.

Using suitable service tools and state-of-the-art collaboration software, you benefit from an innovative service concept.