Field and Maintenance Services

Expert on-site services get you back on line, and fast.

Regular maintenance and system availability go hand-in hand. Whatever your specific maintenance philosophy and in-house capabilities, there is a Siemens field service solution that can be tailored to your individual need. With Siemens Field and Maintenance Services, capabilities range from a short call of a few hours to multiple, full-time personnel on-site - available 24 hours a day to keep your operations running while also keeping your staff focused on your core competence.

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What is it?

Siemens Field and Maintenance Services team consists of highly-trained and experienced engineers who are available to inspect, test, and service your plant’s equipment and systems.

Our field and emergency services provide you with fast response, expert troubleshooting and repairs for unexpected events. It’s the best of proactive and reactive maintenance. Preventive maintenance service provides a long-term solution to extend service life, bring a proactive strategy to plant maintenance and detect faults before they can trigger costly failures.

Like all Siemens Services, our Field and Maintenance options give you flexibility. Choose your plan based upon the lifecycle of your equipment and frequency of support.

Available Expertise:

  • Embedded engineer on-site acting as an extension of your team
  • Block of hours with a field service engineer pre-purchased in 40 hour increments
  • Supervision of full installation of new or relocated equipment
  • Short or long-term operation and maintenance services
  • Routine service work for all scheduled inspections
  • Emergency, on-call services available 24/7, 365 days a year

What will it do for me?

With Field and Maintenance Services, you can remain confident that your equipment will continue performing at optimal levels. If your system goes down or production changes, our reliable services will quickly resolve your issue.

Among the many benefits, you can:

  • Keep your team focused on your core competency
  • Greater flexibility in scheduling repairs
  • Use maintenance staff more effectively
  • Achieve greater impact with maintenance budgets
  • Increase equipment reliability and availability
  • Extend equipment life
  • Improve energy efficiency

Service highlights

Onsite Field Services

Our experienced Field Servie engineers and technicians work with you to help keep your plant operating safely and efficiently.

Embedded Engineer

A full-time, Siemens factory-certified field service representative will work with you on-site, acting as an extension to your team.

Emergency and Disaster Relief Services

Immediate solutions and complete turnkey restoration of plant facilities to minimize production losses

Related Information

All About Field and Maintenance Services

One of our major service goals is to keep your downtime and related loss of productivity to a minimum. Learn how our Field and Maintenance Services give you the flexibility to schedule and budget repairs on your terms, when it makes sense for your plant.

Videos

Brochures

References

Service as a success factor – references

Our Industry Services increase the productivity, efficiency and future viability of machines and plants in all industries.
US
Metals

Maintenance Services

  • Change in demand to meet new specifications

  • Inspection of ANEMA motors discovered bearing damage that could threaten production

  • Maintenance services completed during a scheduled customer outage ensured the continued heath of the motor and production uptime

US
Cement industry

Onsite Inspection

  • Typically used a non-Siemens, local service provider for on-site repairs.

  • Fault in their drive train caused them to require a more thorough diagnosis of the problem

  • Substantial internal damage was detected and repairs were completed to reduce vulnerability to future failure and meet production goals more reliably

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Corrective Services

In industry, all unscheduled downtime for machines or plants must be resolved as quickly as possible. Our experienced experts are available to assist you worldwide – online, by phone, or directly at your site, around the clock. Our goal is clear: to restore the functionality of your machines and plants as quickly as possible when an event occurs. We assist you on site with troubleshooting, commissioning, and maintenance, or provide perfectly tailored remote support.

Preventive Services

With Preventive Services, we help you to avoid unscheduled downtimes. Thanks to the planning and timely implementation of maintenance measures, you reduce unnecessary, reactive work on plants and their unplanned shutdown. Preventive maintenance also helps you to unleash hidden potential through continuous optimization, giving your company a lasting competitive edge.

Predictive Service

What if you already knew when a machine was going to fail? You could then schedule maintenance activities so as to keep shutdowns as short as possible or avoid them altogether. This is already possible today thanks to the advance of digitalization: The continuous collection and intelligent analysis of process and operational data enable you to predict the optimal time for machine and plant component maintenance. The evaluation of this data also helps to increase energy transparency within the company. As a machine and plant operator you benefit from a substantial increase in productivity and efficiency, thanks to our Predictive Services.