Field and Maintenance Services for lasting plant performance

Whenever technical faults or queries arise, it is important that operations and maintenance personnel can rely on fast and efficient assistance. That is the reason why we provide a worldwide field service network. 

With our Remote Services you receive optimum, system-specific support for installed assets from a remote location. This enables quick extensive fault diagnostics and troubleshooting by our Siemens remote experts. 

By professionally commissioning plant and machines, Siemens service experts ensure functionality and operational safety throughout the entire product lifecycle. We take care of commissioning individual components or entire systems and plants, from checking the installation to parameterization, final acceptance and instruction of your operating team.

Inspections are at the core to assess the actual state of your machine or industrial facility. This includes the assessment of the causes for wear and tear as well as the demonstration of adequate maintenance measures. 

Regular maintenance work is essential if you want to minimize unplanned and costly downtimes. Siemens service experts will adapt maintenance intervals to suit your plant’s requirements, calculate actual maintenance requirements and identify opportunities to improve operating conditions, so you can benefit at all times from the best possible plant performance.

If an unexpected malfunction should occur despite preventive maintenance work, Siemens service experts around the world are standing by to help with reactive repairs, in the form of an emergency service or by remote, as required.

Instruments and Tools provide cost-effective access to measuring equipment, tools as well as occupational health and safety articles that meet today’s industry standards and requirements.

Service experts from Siemens adapt maintenance and inspection intervals to suit the individual operating conditions of your machines and where they are used.

Thanks to our maintenance contracts, that are specifically adapted to your requirements, you get fast and profound support from our service experts in case of an emergency, worldwide and inlcuding quick as well as efficient spare parts supply logistics. 

Cyclical analysis of the condition of your plant and evaluation of operational data will ensure maintenance work is performed only when it’s really needed.