Digital Industry Services

Gain data-driven intelligence for smarter decision-making

Digital Services can create new insights from the masses of complex data produced by your machines and production. Failures can be detected before they happen, and new ways to optimize performance can be identified.  You’ll learn where energy is wasted and how much you can save. You’ll understand how your equipment wears so you can make corrections sooner and avoid downtime. New automation technology and the need for connectivity in manufacturing and industrial plants are creating the need for protection against cyber threats and criminal activity. Siemens works with you to provide a holistic security plan starting with a risk and vulnerability assessment to identify gaps and set the foundation for your security roadmap.

Get immediate support - 24/7 Industry Customer Care Center 800.333.7421

Send an email (for non-emergency requests)

What is it?

Take action sooner to avoid damage and downtime: Our Digital Industry Services can create new insights from the masses of complex data produced by your machines and production. We pro-actively monitor the condition of critical components and parts then collect and securely transfer the data to MindSphere, Siemens cloud-based, open IoT operating system.

Valuable industry based applications built on MindSphere analyze the data in real time to derive actionable information that will drive business decisions. This puts you in control of selecting the best time for repairs, overhauls or a planned shutdown that will lessen the impact on your operations. Our solutions also trigger adjustments that help keep your operations as energy efficient as possible.

Areas of expertise:

  • Digital Drive Train Services
  • Digital Services for Motion Control
  • Energy Analytics
  • Condition Monitoring Services
  • Industrial Network Validation and Analytics
  • SIMATIC Remote Services
  • SIMATIC Virtualization as a Service
  • SIMATIC Software Platform As a Service
  • Industrial Security Services

What will it do for me?

Digital Services gives you more control over your equipment's future by having a clear vision of the present. More control, less surprises. It's that simple. You can monitor the condition of your equipment and detect faults before they occur, reducing downtime and unexpected repairs.

Additional benefits include:

  • Turn production data into competitive advantage while protecting your intellectual property
  • Leverage know-how of machine builders and Siemens to predict machine failures and improve the availability of your production
  • Receive recommendations from Siemens asset experts that save maintenance budgets and reduce the total cost of ownership
  • Gain 24/7 access via web portal to insights, early warnings, suggested actions, and historical reports on asset performance
  • Secure network performance, and identify areas of underperformance and stability issues

Service highlights

Related Information

All About Digital Industry Services

In the future, companies that can turn their production data into a lasting competitive edge will come out ahead.  Learn more about how Digital Industry Services can help you transform your data into better business decisions – for more efficiency and improved performance to tap your full potential.

Videos

Brochures

References

Service as a success factor – references

Our Industry Services increase the productivity, efficiency and future viability of machines and plants in all industries.
US
Power utility

Drive Train Analytics

  • Receive a continuous picture of drive status and receive alerts to faults sooner

  • Siemens supplement on-site staff by providing regular insights on drive performance and being available around-the-clock

  • Improve reliability, save operating expenses and resolve events in significantly less time

Read success story
US
Food & Beverage

Virtualization as a Service

  • Customer needed to upgrade PCS 7 version

  • Interest in Siemens virtualized architecture for the modernization due to ease of implementation

  • Helped save 10-15% in cost over a traditional upgrade with a VM system

Read success story

Related

Corrective Services

Corrective Services

In industry, all unscheduled downtime for machines or plants must be resolved as quickly as possible. Our experienced experts are available to assist you worldwide – online, by phone, or directly at your site, around the clock. Our goal is clear: to restore the functionality of your machines and plants as quickly as possible when an event occurs. We assist you on site with troubleshooting, commissioning, and maintenance, or provide perfectly tailored remote support.

Preventive Services

Preventive Services

With Preventive Services, we help you to avoid unscheduled downtimes. Thanks to the planning and timely implementation of maintenance measures, you reduce unnecessary, reactive work on plants and their unplanned shutdown. Preventive maintenance also helps you to unleash hidden potential through continuous optimization, giving your company a lasting competitive edge.

Predictive Service

Predictive Service

What if you already knew when a machine was going to fail? You could then schedule maintenance activities so as to keep shutdowns as short as possible or avoid them altogether. This is already possible today thanks to the advance of digitalization: The continuous collection and intelligent analysis of process and operational data enable you to predict the optimal time for machine and plant component maintenance. The evaluation of this data also helps to increase energy transparency within the company. As a machine and plant operator you benefit from a substantial increase in productivity and efficiency, thanks to our Predictive Services.