Expert assistance with Support Services


Support in case of an emergency – by phone or online, anytime and anywhere

Find the ideal support service for your industry to keep your people and equipment on pace with production goals. Our service experts provide you with comprehensive support directly from the product manufacturer. Whether you have technical questions or need urgent product and system support, you can reach us via Online Support App, browse through our online support websites, or just give us a call! 

Get immediate support - 24/7 Industry Customer Care Center 800.333.7421

Send an email (for non-emergency requests)

Three ways to get immediate support

Find the right expert support as quickly as possible.

Siemens has you covered!

Get immediate support 24/7 from the Industry Customer Care Center:

Submit your Support Request online!

You can also use our online Support Request – the fast, electronic entry online form for questions about Siemens Industry products.

Service solutions

Find the right support here

With our Support Services, you have access to expert knowledge, information and fast support when it matters – anytime and anywhere.

Your benefits at a glance

Support Services help you to solve and rectify problems in order to ensure the availability of your plant and to maintain asset performance.
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Technical Forum

Research solutions online

Find manuals, documentation and technical notes, or chat with other Siemens users and product experts online in our technical forums.

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