Supporting you in challenging times
We're here for you ... while protecting your people and ours.
Although we are all facing the impact of COVID-19 in our daily lives – personally and professionally, Digital Enterprise Services remain your competent and dedicated partner to ensure your business continuity. Together with you we will work to meet business-critical needs in your plants and operations, while mutually prioritizing the health and safety of your and our employees.
Digital Enterprise Services Support Hotline
Our service experts are available 24/7 to support your requests:
Germany: +49 911 895 7222
US: +1 800 333 7421
China: +86 400 810 4288
- Spare Parts Services: Benefit from the availability of critical spare parts – also for your stock!
- Remote Services: Implement advanced remote service technologies for dedicated support!
- Technical Support: Get the Siemens Service card for technical support via phone or ad-hoc remote connection!
- Industrial Security Services: Get help in analyzing your exposure to new cyber threats!
- Performance Analytics: Get help to identify potential in performance based on available plant data!
- System Integration: Get help to reengineer your systems for a better performance!
Preparing for tomorrowWith Digital Enterprise Services we offer various services to save costs and use idle time of employees while being affected by large shutdowns.
- Spare Parts Concepts: Optimize your spare parts supply!
- Preventive Maintenance: Conduct preventive maintenance actions!
- Consulting Services: Prepare your business for improvements through digitalization!
- E-Learning: Train your workforce online!
- Industrial Security Services: Assess your site and improve your defense!
- Digital Twin Services: Accelerate your time to market by using digital twins!
- Analytics and Artificial Intelligence Services: Get help to identify performance potential based on available plant data!
- System Integration: Get help in engineering for the future fit of your production facilities!
- Retrofit and Modernization Services: Improve your performance with retrofit and migration services!